Payment Security

Last updated: November 2, 2025

At La Lueur, your trust means everything to us.
We take every measure to ensure that your shopping experience is smooth, secure, and transparent — from checkout to delivery.

💳 Accepted Payment Methods

We currently accept the following payment methods through Shopify Payments:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

  • Shop Pay

All transactions are processed in British Pounds (GBP) via Shopify Payments, a fully secure and PCI DSS–compliant gateway.

🔒 Secure Transactions

Our website uses SSL (Secure Socket Layer) encryption — the same technology trusted by global financial institutions — to protect your personal and payment information during transmission.

  • Your card details are never stored on our servers.

  • All payment information is encrypted and securely processed by Shopify Payments.

  • La Lueur and its operators comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure complete transaction security.

You can confirm this by checking for the padlock symbol (🔒) in your browser’s address bar and the “https://” prefix in our URL.

🧾 Payment Authorisation

When you place an order, your chosen payment method is charged immediately upon checkout confirmation.
If a transaction is declined or flagged by your bank or card issuer, we are not responsible for delays or cancellations resulting from authorisation issues.

In some cases, Shopify or your card provider may prompt for 3D Secure or Strong Customer Authentication (SCA) — a standard UK banking requirement for online safety.

💸 Currency

All prices on our UK store are shown and charged in GBP (£), including VAT unless stated otherwise.
If you use an international card, your bank may apply a currency conversion or foreign transaction fee — this is outside our control.

🛡️ Fraud Prevention

To safeguard all transactions, we use automated and manual fraud screening tools.
If your order requires verification, our care team will contact you before dispatch.
Any fraudulent orders will be cancelled and, if necessary, reported to relevant authorities.

📞 Payment Queries or Assistance

If you encounter any issues during checkout, please contact our team at:
Email: care@bylalueur.com
WhatsApp: +44 7916 370310

We respond to all messages within 24 hours, Monday to Friday.

⚖️ Legal Compliance

La Lueur (operated by Wichtig Waren Ltd, Company No. 15371090) complies with:

  • UK Data Protection Act 2018 and UK GDPR

  • Consumer Rights Act 2015

  • PCI DSS standards for payment security

For details on how we protect your information, please see our Privacy Policy.

🏛️ Registered Business Details

La Lueur (operated by Wichtig Waren Ltd)
East Brook Hall, Leeds Road, Little Germany, Apartment 9,
Bradford, ENG BD1 5AE, United Kingdom
Email: care@bylalueur.com
WhatsApp: +44 7916 370310

Because security — like beauty — lies in the details.